At inHouse, we strive to make your payment process smooth and hassle-free. Below, you’ll find detailed information on our accepted payment methods, what to do in case of transaction failures, and the terms for payments on your interior design project.
Mode of Payment
We accept payments through various secure methods to accommodate your convenience. You can make payments via UPI, Netbanking, or wire/bank transfer. These methods ensure a seamless transaction process, allowing you to focus on your home transformation.
Transaction Failures
Occasionally, online transactions may fail. If any amount is deducted from your account but not received by inHouse, we recommend reaching out to your bank to resolve the issue. Typically, banks process refunds within 5-7 business days, but this can vary depending on the institution. To minimize the chances of transaction failures, ensure a stable internet connection and double-check that all entered details are correct.
Payment Terms for an inHouse Project
- Project and Order Definition: A project refers to the complete interior design process for a single home. Within this project, multiple orders may be placed, such as separate orders for modular products and services like civil work. Payments are handled at the order level, ensuring clarity and organization throughout the project.
- Booking inHouse: To get started with your interior project, you can secure your booking with up to 50% of the final quoted amount. Once work begins, the remaining balance must be paid before the project’s completion. To ensure a smooth handover, all payments must be cleared before the site is handed back to you.
- Material Purchases: For materials like furniture, fixtures, fittings, paints, tiles, etc., 100% payment is required at the time of purchase. This ensures that all necessary items are procured without delays, keeping your project on schedule.
Payment Terms for an Order
If your initial booking fee has been applied to an order, the following terms will govern all subsequent payments:
- Subsequent Orders: Any additional orders placed after the initial booking will require a 50% payment at the time of order placement. This approach ensures that your project remains on track, with no interruptions due to payment delays.
Payment Terms & Conditions
- Timely Payments: Delays in payments at any stage of the project can result in delays in project completion. To avoid disruptions, we encourage you to make payments promptly according to the agreed-upon schedule. Please note that inHouse is not liable for any delays caused by late payments.
- Cancellation Policy: In the unfortunate event that a project needs to be canceled after the 50% payment has been made, we regret that we cannot offer refunds in cash or inHouse store credits. For more details, please refer to our comprehensive cancellation policy.
- Flexibility and Support: We understand that managing payments can sometimes be challenging. inHouse is committed to working closely with you to ensure that your payment experience is as flexible and supportive as possible. Should you have any concerns or need assistance, our team is here to help.
By adhering to these payment terms, we aim to provide a seamless experience, ensuring that your dream home is realized without any financial hiccups.
